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Introduction to protocol
Introduction
Introduction
Who are we? (2:02)
Method of protocol
Introduction to the method of protocol - video (3:59)
Method of protocol - theory
Step 1a; understanding the context
Understanding the context
Step 1b; rank of the stakeholders
Introduction to rank
Test your knowledge (1)
Test your knowledge (2)
Test your knowledge (3)
Step 2; developing your own tailor-made protocol
Your own tailor-made protocol; the application of protocol
An example of the application of protocol: seating arrangements (video) (0:43)
An example of the application of protocol: seating arrangements (theory)
Test your knowledge (1)
Test your knowlegde (2)
Test your knowledge (3)
Test your knowledge (4)
Explanation (4)
Step 3; managing expectations
Discussing your version of the protocol
Links, literature and sources
Next steps
Download Chapter 3 of our book
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Links, literature and sources
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